I am an experienced Virtual Assistant with a strong background in administrative support, bookkeeping, and business operations. With 6+ years of professional experience in banking, administration, finance, and customer service, I help business owners stay organized, improve efficiency, and keep daily operations running smoothly allowing them to focus on growing their business.
I have hands-on experience providing comprehensive administrative support, including email and calendar management, CRM updates, document preparation, file organization, data entry, spreadsheet management, internet research, report preparation, appointment scheduling, customer communication, and workflow coordination. I ensure administrative processes remain organized, deadlines are met, and nothing falls through the cracks.
In addition to administrative support, I manage Accounts Payable & Accounts Receivable, invoice processing, bank reconciliations, expense tracking, purchase orders, supplier coordination, and bookkeeping using QuickBooks Online and Xero. I help businesses maintain accurate financial records, streamline processes, and improve day-to-day operations.
I am proficient in QuickBooks Online, Xero, Dext, Apron, FreshPay, TaxDome, Inform Direct, AroFlo, ShipHero, Airtable, ClickUp, Google Workspace, Microsoft Office, Zoho CRM, Zoho CRM, Mailchimp, Eventbrite, Canva, ChatGPT, and Claude AI. I also use AI tools to streamline administrative tasks, draft professional communications, summarize information, and improve productivity while maintaining accuracy and quality.
My expertise includes:
* Administrative & Executive Support
* Email & Calendar Management
* Bookkeeping (QuickBooks Online & Xero)
* Accounts Payable & Accounts Receivable
* Invoice Processing & Bank Reconciliation
* Purchase Order & Supplier Coordination
* CRM Management & Database Maintenance
* Data Entry, Spreadsheet Management & Reporting
* Customer Service & Client Communication
* AI-Assisted Administrative Workflows
I pride myself on being proactive, detail-oriented, and dependable. I take ownership of my work, communicate effectively, and look for ways to solve problems before they affect the business. My goal is not just to complete tasks but to become a reliable partner who helps improve efficiency, reduce administrative workload, and support your business's long-term success.
Your business deserves more than just administrative support—it deserves a reliable partner who takes ownership, solves problems, and helps your operations run smoothly. I would welcome the opportunity to become part of your team and contribute to your success.