E-commerce VA | Order Processing | Inventory Management | Customer Service | Data Entry

Hi! I’m Patricia, an E-commerce Support Specialist with experience in Shopee store management, Amazon customer service, and remote operations. My background has equipped me with the skills needed to support online businesses through product management, customer support, order fulfillment, and administrative tasks.

I have experience handling daily e-commerce operations including product listings, inventory management, order processing, customer inquiries, returns, refunds, and tracking shipments. My customer service background has trained me to communicate professionally, solve problems efficiently, and maintain customer satisfaction.

I am highly organized, detail-oriented, and comfortable working independently in a remote environment. I can assist online store owners with administrative tasks so they can focus on growing their business.
Services I can provide:
Product Listing Management
Inventory Monitoring
Order Processing & Tracking
Customer Support (Email & Chat)
Returns & Refund Management
Data Entry & Spreadsheet Management
Canva Graphic Design
Google Workspace Support
Administrative Assistance

Tools:
• Shopee Seller Center
• Google Docs, Sheets & Drive
• Microsoft Excel
•Canva
• Zoom
• KakaoTalk

I am eager to help e-commerce businesses improve efficiency and deliver excellent customer experiences.