Hi! I’m Sheila, a creative, reliable, and detail-oriented Medical Virtual Assistant and Social Media Manager. My experience were revolve in the BPO and virtual assistant industry with a total of 4 years of xperience. I support busy CEOs, medical professionals, and startups by streamlining administrative tasks, managing patient and client communications, and growing their online presence through effective social media management and advertising, so they can focus on what matters most.
I hold a degree in Psychology, am a Certified Human Resource Associate, a HIPAA Certified and have conversational Spanish skills. With experience as a Medical VA, Appointment Setter, HR Staff, Customer Service Rep, and Social Media Manager, I deliver organized, efficient, and results-driven support.
What I Can Help You With:
- Medical Virtual Assistance (Patient Assistance, Skim and qualify documents and diagnosis, Insurance Verification, DME Order Processing, Scheduling Appointments, Clinic and Patient Follow-Up).
- Administrative Support (Email & Calendar Management)
- Customer Service (Inbound & Outbound Calls)
- Appointment Setting
- Recruitment & HR Support
- Customer Relationship Management (CRM)
- Social Media Management & Basic Graphic Design
- GoHighLevel Management
Tools & Software I’m Proficient In:
• GoHighLevel, Zendesk, Infusionsoft (Keap), Service Titan, Ads Manager, Meta Business Suite, Brightree, NikoHealth, NextGen, Availity, Noridian
• Google Workspace, Microsoft Office, Outlook, MS Teams, Zoom, -----------, Hubstaff, Time Doctor, WebinarJam
• Notion, Trello, Asana, Trello
• RingCentral, Mojo, Dialpad, OpenPhone, SimpleTexting, CISCO, RMS, Avaya, SIP Dialer, Max UC, AirCall
• Canva, PicsArt, Filmora, CapCut
I’m committed to delivering exceptional service, reliable support, and measurable results. My goal is to help your business save time, boost productivity, and grow with ease.
Let’s connect and get started!
Verified
