Sales Support and customer service professional with over 4 years of B2C experience in inbound sales, order processing, minor billing and 5+ years of total professional experience including administrative support and documentation.. Holds a Bachelor’s Degree in Business Administration, Major in Marketing Management and Associate Degree in Hotel & Restaurant Management. Known for professionalism, accuracy, and delivering excellent customer experiences with growing skills in bookkeeping and virtual assistance.
- Customer Service & Inbound Sales – 4 years of handling orders, upselling, and client support.
-Administrative Support & Documentation – scheduling, filing, and workflow organization
-CRM & Client Communication – basic use of HubSpot and Zoho for contact management
-Task & Project Management – Trello and ClickUp for efficient tracking and collaboration
-Email & Calendar Management – Microsoft Office 365, Google Workspace, and Calendly
-Virtual Meetings & Collaboration – Zoom, Google Meet, Microsoft Teams
-Bookkeeping Fundamentals – 20-day Internship at an auditing firm + TESDA NC III training: encoding, journal preparation, and basic financial recording
-Digital & Content Tools – Canva, CapCut, Grammarly, ChatGPT for content creation, research, and productivity
-Proactive & Tech-Savvy – fast learner, adaptable, and committed to continuous upskilling
