Operations & Administrative Virtual Assistant with 15+ years of experience supporting U.S.-based businesses, including real estate teams, e-commerce brands, and service-based companies. I specialize in keeping daily operations organized, improving workflows, and ensuring smooth communication between clients, teams, and leadership. I thrive in fast-paced, growth-focused environments where reliability, attention to detail, and proactive support are essential.
Currently supporting business operations through calendar and schedule management, CRM updates, lead follow-ups, appointment coordination, onboarding assistance, email and inbox management, and administrative process improvement. I also assist with reporting, SOP documentation, client communication, task tracking, and cross-functional coordination to help business owners stay focused on high-level priorities.
My strengths include multitasking, independent problem-solving, and maintaining accuracy across scheduling, data entry, billing support, and operational workflows. I am comfortable working with tools such as Google Workspace, CRM systems, project management platforms, VoIP communication tools, and e-commerce/admin dashboards. I bring a proactive mindset, strong communication skills, and a commitment to helping small teams scale efficiently.
If you're looking for a dependable Operations & Administrative VA who can take ownership, stay organized, and help streamline your day-to-day business operations, I’m ready to contribute.
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