Results-driven Freight Virtual Assistant & Truck Dispatcher with 7+ years of experience supporting U.S. corporate companies in logistics, dispatch coordination, billing support, and quality analysis. Skilled in managing nationwide driver schedules, booking loads through DAT, Truckstop, and Trulos, and ensuring compliance with BOL, POD, detention, and TONU documentation.
I’m adept at using TMS and CRM platforms (Salesforce, HubSpot, Zendesk, GoHighLevel) to streamline operations, reduce scheduling conflicts, and improve dispatch efficiency. I have a proven track record of handling 150+ daily client requests, managing shared inboxes, and delivering accurate, audit-ready documentation in fast-paced environments.
Beyond dispatch, I bring strong administrative support, customer service, and process improvement skills — including SOP creation, workflow optimization, and automation. My remote setup is fully equipped with high-speed internet, backup power, dual monitors, and a dedicated home office, ensuring reliability across U.S. time zones.
If you’re looking for a detail-oriented, proactive, and reliable VA who can help scale your logistics operations, I’d be glad to support your team.
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