I am Eric, a Shopify VA with over 3 years of experience supporting e-commerce brands in Shopify operations, product listing, customer support, email marketing, and visual content using Canva and AI. I am skilled in manual Shopify product listing and POKY imports, including single and bulk uploads, titles, descriptions, tags, metafields, SEO fields, and storefront visibility while following SOPs.
I provide professional customer support using Gorgias and Gmail, handling order inquiries, tracking, refunds, exchanges, and product questions with a friendly, solution oriented approach. I manage Klaviyo email marketing including flows, pop-ups, and campaigns.
I use Google Sheets for product tracking, inventory management, and operational records. I am honest, detail oriented, reliable, and ready for full time remote e-commerce operations to help your company run smoothly, scale effectively, and deliver excellent customer experiences.
