Versatile Customer Service and Sales Specialist with 10+ years of experience in BPO and freelancing, serving clients across banking, logistics, insurance, real estate, and online marketing. Proven expertise in appointment setting, outbound sales, lead generation, customer retention, loan/mortgage support, and real estate research.
Skilled in handling diverse client needs, managing CRM systems, and delivering results-driven support. Experienced in using tools such as Deal Generator, Insellerate, SugarCRM, Bitrix, Zillow, Privy,BatchLeads, Viccidial, 8x8, and Google Sheets.
Known for adaptability, reliability, and strong communication skills, able to work independently or as part of a team, with a focus on efficiency, accuracy, and client satisfaction
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