Most businesses don't need more tools.
They need someone who can bring structure to the chaos.
For the past 9+ years, I've worked with U.S.-based clients across operations, client success, onboarding, training, content creation, and process improvement. My strength is building organized systems that help teams save time, improve visibility, and work more efficiently.
At EzriRx, I helped develop onboarding frameworks, training resources, documentation systems, HubSpot dashboards, tagging structures, reporting workflows, and a centralized training hub that made information easier to access and manage. I also support email communications, client onboarding and Zoom coaching sessions, and cross-functional initiatives that improve the client satisfactions and our company's operations. I also served as a Subject Matter Expert (SME) for the EzriRx Team Philippines and facilitated their refresher training sessions.
Beyond my full-time role, I actively build and manage content systems and automation projects. I've organized library of courses, digital assets, SOPs, worksheets, training materials, and educational resources using Google Workspace, Canva, Systeme io, and AI-powered workflows.
I am also an online course creator and digital content developer. I created and published a video-based training course, developed ebooks, instructional resources, worksheets, onboarding materials, and educational content designed to help people learn complex topics in a simple and practical way.
Tools I regularly use include ChatGPT, Claude, Gemini, HubSpot, Google Workspace, Slack, WordPress, Canva, -----------, ManyChat, Zapier, and other productivity and automation tools (currently learning n8n and -----------).
If you're looking for someone who can organize content, improve processes, support operations, create training materials, manage digital resources, assist with automation projects, and communicate professionally with clients and tea-----------mbers, I'd love to help.
Core Strengths:
• Operations & Process Improvement
• Knowledge Management
• Digital Asset Organization
• Course & Content Library Management
• AI-Assisted Workflows
• Workflow Automation
• Client Success & Onboarding
• Training & Documentation
• Educational Content Creation
• Social Media & Funnel Support
• Google Workspace & HubSpot
• Remote Team Collaboration
