Virtual Assistant with 3+ years of experience in Shopify operations, order processing, and customer support, plus 10+ years in BPO. Handles product uploads, variants, collections, EDI processing, and supplier coordination.
Experienced in email, chat, and phone support using CRM tools for ticket handling and issue resolution. Also works with SEO, keyword research, and email campaigns (Klaviyo), with design skills in Canva, Photoshop, and Illustrator.