Highly skilled Administrative Assistant with five years of comprehensive experience in effectively managing administrative tasks and utilizing various software tools to streamline office operations. Proven track record of delivering high-quality support in fast-paced environments.
*Tools:
Airtable
GoHighLevel
Zapier
Pabbly
Wordpress
LearnDash
Miro
Mailchimp
Eventbrite
Freshlearn
Freshdesk
Canva
Komodo Decks
Loom
Basic video editing with DaVinci Resolve
WORK EXPERIENCE
*Process efficiency & Communications Specialist
Website Updates
Creation of Funnels
Trouble Shooting
Ticketing system
Manage CRMs
Manage LMS
Record Keeping
Trained new hires
Creating Integrations and Automations<8efe80624d780eba0c6493ec45140364>Email Communication/Marketing<8efe80624d780eba0c6493ec45140364>Email Automations
Calendar Management
Student Account Management
Social Media Management
Intranet Update (SOP, FAQs, etc)
Managed a contractor team
*Compliance Virtual Assistant
Generating daily reports and reviewing initial compliance documents.
Assisting Loan Officers regarding compliance
Quality Control for closed loan files
Inquiries via email/zoo
State Audits
Trained newly hired staff
Created/Updated SOPs
Guidelines, FAQS, training modules, etc.
*Client Success Coordinator
Creating work orders
Generate invoices
Coordinating with vendors
Reaching out to homeowners regarding the rules, complaints, requests, HOA violations notices, etc.
*Marketing Assistan
tManaging Social Media Accounts
Webpage updates
Administer posting and designing of the posters for company events
Administrative work (Email, Documents, Research, Articles, etc.)
