Customer Support VA (Phone/Chat/Email)E-commerce Customer Support VABilling & Payment Support SpecialistHealthcare Virtual AssistantAdmin Virtual Assistant with CRMTechnical Support VA- CORE SKILLS Customer Support (Phone, Email, Live Chat)E-commerce Customer ServiceBilling & Payment SupportDispute ResolutionAccount ManagementTechnical TroubleshootingHealthcare Insurance SupportClaims & Benefits AssistanceRefund ProcessingCRM ManagementTicket Management & EscalationOrder ManagementAppointment SchedulingData Entry & DocumentationFraud Alert ManagementAdministrative SupportTime ManagementOrganizational SkillsDetail Oriented- TECHNICAL SKILLSZendesk Ticket HandlingSalesforce CRMStripe Payment ProcessingGorgias HelpdeskCitrix Remote SupportAmazon Appstream Okta VerificationMicrosoft Office SuiteGoogle WorkspaceSharePoint Collaboration<8efe80624d780eba0c6493ec45140364>Email & Chat Support SystemsAccount Verification & Fraud ReviewPayment Dispute HandlingKPI & SLA Compliance- TOOLS FAMILIARITYZendeskSalesforceStripeGorgiasWorkdayCitrixAppstreamCanvaSlackZoomMicrosoft TeamsOktaAvaya...and willing to be trained. :)