Hi there! I appreciate you taking the time to visit my profile. I’m currently open to full-time or part-time roles where I can contribute my experience and help your business succeed. Here’s a quick overview of my background.
Work Experience:
CSR (2019–2023)
E-commerce Support Advisor (2023-present)
Customer Support Specialist with extensive experience in multiple channels (phone, email, chat, SMS), helping customers and business owners resolve concerns efficiently and professionally. Worked with financial technology, retail, and e-commerce companies, providing assistance with account management, order inquiries, troubleshooting, and customer retention. Also experienced in assisting with website customization, store setup, theme and design-related issues, navigation, product management, app integrations, and general e-commerce operations.
Other Experiences:
- Order & Inventory Management
- Website designing
- Data Entry and Email Management
- Email Marketing Assistance
- Spanish Bilingual – conversational level
Verified