A graduate of Fine-Arts major in Advertising, with professional experience in handling graphic production and other business process outsourcing operations. An experienced Operations Manager of an outsourcing firm catering to Australian, US and Dutch clients with 178 skilled project based-employees. Self-motivated individual who welcomes challenges, creative and experienced on operational related works including but not limited to proposal of processes from hiring, technology assessment, setting of performance targets and control tools, handling client escalations and recommendation of action plans.
Experienced in handling Virtual Assistant task who reports to international clients through online medium such as Skype and Email and through the use of online management tools. Professional Photographer as well who handled clients for their weddings, birthdays and portraits.