I am a reliable L2 Support Engineer with a background in Information and Communication Technology and hands-on experience in application and system support. I handle incident investigation, SQL data analysis, report validation, and issue resolution, using tools like Jira to track and communicate updates.I am detail-oriented, quick to learn, and able to work independently while collaborating effectively with cross-functional teams. I am seeking remote work where I can apply my technical support and problem-solving skills to help maintain stable and efficient systems.
