Hello! I’m Ma Lourdes, an experienced Virtual Assistant with strong background in insurance claims, billing, customer service, and administrative support.
I have worked with insurance companies, law firms, and service-based businesses. I help clients stay organized, save time, and keep operations smooth.
What I Can Help With:
Insurance Claims Processing
Claims Follow-up and Documentation
Customer Service (Phone, Email, Chat)
Calendar and Appointment Scheduling
Billing and Invoicing
Accounts Receivable / Collections
Data Entry and Reports
CRM Updates
Social Media Support
Research and Admin Tasks
Why Hire Me?
Detail-oriented
Reliable and professional
Strong communication skills
Fast learner
Can work with less supervision
Years of real office and remote experience
If you need someone dependable who can support your business and make work easier, I’m ready to help.
Send me a message. Let’s work together.