Clinic Administrative Services Provided:
Scheduling & Calendar Coordination– Managing patient appointments, cancellations, and follow-ups
EMR / EHR Management– Updating patient charts, lab results, and clinical documentation
Patient Communication– Responding to inquiries, sending reminders, and providing basic non-medical assistance
– Verifying insurance eligibility, obtaining prior authorizations, assisting with claims processing, monitoring billing concerns, and navigating insurance portals with proficiency
Administrative Assistance– Email handling, file organization, and preparation of medical documents through Charm Portal
Workflow Coordination– Supporting clinic operations and ensuring accurate, up-to-date records