Dedicated and customer-focused professional with over two years of experience providing support to U.S. customers through phone, live chat, and email. Experienced in handling inbound and outbound calls, processing orders, resolving customer concerns, and using CRM systems in a fast-paced environment.
Recently gained experience as a Business Development Representative (BDR), conducting cold calls, generating leads, qualifying prospects, and scheduling appointments while using CRM tools and following structured sales processes.
Detail-oriented, reliable, and quick to learn new tools and processes. Seeking remote opportunities in customer service, business development, virtual assistance, administrative support, appointment setting, or sales support, with a strong commitment to delivering excellent service and contributing to team success.
