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Hi! I'm Sabrine, a Medical Virtual Assistant and Customer Support Specialist with over 8 years of professional experience across healthcare, customer support, e-commerce, administration, and social media.
For the past 3+ years, I've worked remotely with a US healthcare company, supporting patients through email, chat, and phone while handling documentation, medical records, insurance verification, pharmacy/DME coordination, and other administrative tasks.
Here's how I can help:
- Healthcare & Medical Support
• Patient Support via Email, Chat & Phone
• Medical Documentation & Records
• Insurance Verification
• Pharmacy & DME Coordination
• Appointment Scheduling
- Administrative & Customer Support
• Email & Calendar Management
• Customer Support
• Data Entry & Research
• Documentation & Follow-ups
- E-commerce & Social Media
• Shopify & E-commerce Support
• Social Media Management
• Canva Graphic Design
• Short-form Video Editing
-Healthcare / Medical
• Athenahealth
• Tebra
• Availity
• Epion
• Weave
• Aarogram
• Ringcentral
• Demandhub
-Social Media / Marketing
• Hootsuite
• Buffer
• Later
• Sprout Social
• Meta Business Suite
• Semrush
• Mailchimp
-Project / Communication
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• Google Meet or Chat
• WhatsApp
-Website / Content
• WordPress
• Filmora Wondershare
• CapCut
• Canva
I bring hands-on experience, a strong work ethic, and the ability to adapt quickly to new systems and workflows. Whether you need help with day-to-day admin, customer support, healthcare tasks, e-commerce, or social media, I can step in, learn your processes, and help keep things running smoothly.
I'm looking for a long-term opportunity where I can be a dependable part of the team and contribute beyond just completing tasks.
