Customer Support & Tech VA | Chat, Email, LMS Support

Hi! I’m a Virtual Assistant with experience in Customer Support, Technical Support, and LMS/SMS platform support.

I currently work with an education platform that combines:

LMS (Learning Management System)
SMS (Student Management System)

In my role, I assist clients with:

Student enrollments and course management
Certificate generation and completion tracking

Troubleshooting platform issues
Supporting both LMS and SMS functionalities
Providing clear and professional support via chat/email

Previously, I worked in the BPO industry handling:

Customer service (calls & chat)
Order processing and issue resolution
Technical troubleshooting and escalations

I’m known for being:
Detail-oriented
Reliable
Patient with users
Quick to learn new systems

I can help you with:

Customer support (chat/email)
LMS / SMS platform support
Admin and data entry tasks
Order processing
System troubleshooting