I am Virtual Assistant with a demonstrated history of working as a Case Manager for Airbnb for 2 years. My work experience not only for being a Case Manager was able to hone my skills in different areas. My background as a Case Manager, I evaluate current issues through the user's account and other issues related to current and future reservations such as Booking, Rebooking, Cancelation, Cleanliness Issues, Amenities, Booking Alteration, Cancellation Policy, Account Evaluation, and Account Reviews.
