A dedicated and compassionate Healthcare Associate with more than 2 years expertise in managing Claims and Benefits within the Behavioral Health sector. Proficient in evaluating and processing insurance claims, ensuring adherence to policies, and providing exceptional customer service to both clients and providers. Demonstrates strong knowledge of behavioral health services, mental health treatments, and insurance benefits. Skilled in coordinating care, resolving complex claims issues, and working closely with medical professionals to ensure accurate billing and claims submission. Committed to improving patient outcomes by facilitating access to necessary mental health services while adhering to regulatory guidelines and organizational policies.