Together, we can make a meaningful difference in every patient's life.
I am your trusted ally in healthcare support. With a strong commitment to empathy, accuracy, and reliability, I help ensure patients receive the care they deserve while supporting the smooth growth of your healthcare services.
CORE COMPETENCIES
• Eligibility and benefits verification
• Referral and prior authorization creation and validation
• Claims status review and follow-up
• Inbound phone and chat support with effective conflict resolution
• Medical records fax transmission and documentation handling
SKILSS & EXPERIENCE
Detail-oriented medical support professional with over two (2) years of hands-on experience in U.S. health insurance. Skilled in managing patient and provider inquiries, including explaining coverage, benefits, policy details, and claims status. Experienced in creating referrals and intake documentation.
Proficient in performing essential administrative tasks such as data entry, document processing, and email coordination, utilizing tools like Microsoft Excel and Outlook.
With a strong ATTENTION TO DEATILS and excellent organizational skills, I ensure that all patient information is accurate, well-organized, and handled with the utmost care and respect throughout the healthcare journey.
If you are looking for a reliable and dedicated Healthcare Assistant to support your administrative and patient care needs, I would be happy to connect and discuss how I can assist your team.