Hi! I’m a Senior Software Engineer with over 10 years of experience working in a professional banking and technology environment.
Most of my experience is in software development and production support, where I troubleshoot issues, investigate problems, work with data, coordinate with different teams, document processes, and make sure tasks are completed accurately and on time. Working in a fast-paced environment has also taught me how to stay organized, communicate clearly, and work independently when needed.
While my main background is in IT, many of the skills I use every day can also be applied to remote support and administrative work.
**What I can help with:**
• Administrative and back-office support
• Data entry and data organization
• Research and information gathering
• Documentation and report preparation
• Email and professional communication
• Customer or technical support
• Issue tracking and follow-ups
• Process and task management
• Testing and quality checking
• Troubleshooting and problem solving
**Tools & Technologies I’ve Worked With:**
• Microsoft Office / Google Workspace
• Jira, Confluence and GitLab
• SQL / DB2 and database-related tools
• Mainframe development and support tools
• Python and automation
• Various business and internal enterprise systems
I’m comfortable learning new tools and processes. In my current career, I regularly work with systems and technologies that require attention to detail, problem-solving, and the ability to understand new processes quickly.
I’m looking for opportunities where I can use these skills to provide reliable support and help make day-to-day operations easier for a business or team.
I’m dependable, detail-oriented, easy to work with, and I take responsibility for the work assigned to me. If I don't know something yet, I’m willing to learn it and figure it out.
I’d be happy to help with your day-to-day tasks, technical support, administrative work, or other areas where my skills can add value.
