Motivated and detail-oriented Virtual Assistant with 6 years of experience supporting US and Australian healthcare systems, specializing in quality audits, claims processing, overpayment investigations, and revenue cycle management. Experienced in healthcare administration, refund management, content moderation, and handling sensitive patient and insurance data with accuracy and confidentiality.
Skilled in organizing EOBs, updating SOPs, resolving discrepancies, and improving workflows through collaboration and process optimization. Proficient in EMR systems including Epic, ECW, and Allscripts, as well as insurance payer portals and healthcare operations support. Recognized for strong attention to detail, adaptability, problem-solving skills, and the ability to work independently in fast-paced environments while meeting deadlines and maintaining high-quality standards.
Open to opportunities in healthcare administration, virtual assistance, operations, customer support, and other industries where I can contribute, continue learning, and grow professionally. Always eager to connect with professionals, recruiters, and organizations for collaboration and networking opportunities.
