Hi! I'm Trishia, a dedicated and detail-oriented Customer Service Specialist with over five years of experience providing exceptional customer support and resolving concerns efficiently. I currently work full-time as an Insurance Virtual Assistant, specializing in parcel delivery customer service, and I'm actively seeking part-time opportunities where I can apply my communication, problem-solving, and organizational skills.
Here's what I bring to the table:
Over 5 years of customer service experience across insurance and logistics
Excellent communication, interpersonal, and organizational skills
Strong multitasking abilities with a reliable, flexible, and professional work ethic
Proficiency with HawkSoft, Microsoft Teams, Microsoft Outlook, AgencyZoom, Jotform, and various insurance carrier portals
Experience handling customer inquiries, policy servicing, claims support, scheduling, email management, and administrative tasks
I'm passionate about delivering outstanding customer experiences and helping businesses stay organized and efficient. Whether you need virtual assistance, customer support, or administrative support, I'd love the opportunity to contribute to your team.
Let's connect!
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