I have over 20 years of customer service experience and a strong background in promotional product sales (distributor side) order management, production coordination, and project workflow support.
Throughout my career, I’ve supported and manage sales teams, vendors, and internal departments to ensure every order moves smoothly—from initial entry through production, shipment, and final invoicing.
I’m highly skilled in resolving discrepancies, maintaining detailed accuracy in fast-paced environments, and providing exceptional client service.
My experience includes:
Full order sales cycle management
Production and workflow coordination
Pricing and invoice reconciliation
Sales and vendor support
Cross-functional communication
Customer service via phone, email, and chat
Systems including SAGE, Syncore, commonsku, ESP, ZOHO, QuickBooks and Facilis support
