Hello there! If you've landed on my profile, it's not by a-----------—it's meant to be.
Hi, I'm Rob. I can serve as your Medical Virtual Assistant or Customer Service Representative, with a combined 6 years of experience in customer service, healthcare administrative tasks, insurance verification, prior authorization, and patient and provider coordination. I've worked for US clients in both BPO and remote settings, assisting customers, providers, patients, insurance companies, and customers to ensure that healthcare and retail operations ran smoothly.
I am HIPAA-compliant and skilled at using industry-specific tools, and I am adaptable and eager to learn.
If you think I'd be an excellent addition to your team, please don't hesitate to contact me.