Experience in the BPO industry for more than 6 years.
Skills and experiences: - Sending emails to clients/customers - Chat support representative - Inbound/Outbound customer service agent - lead generation- data entry- researcher
Background in handling: -
Healthcare services account - Transportation Services/Rideshare assistance (booking a ride for clients) - Food delivery ( taking orders and processing refunds)- calls, chat, emails, data entry jobs.
I'm good at helping customers and making them happy. I can multitask, am flexible, and can work under pressure.
Skills/Software:
Excel Expert, Zendesk, Intercom, Clickups, WooCommerce, Shopify, Dropshipping, Customer Support Expert, Data Analyst/Research, Photoshop, Video/Photo editing expert.
