I am a detail-oriented and results-driven professional with 10 years of experience in operations management, data research, quality assurance, customer support, and administrative coordination. I have experience working with U.S.-based companies and remote teams, handling high-volume data, CRM management, reporting, workflow coordination, and client communication.
My background includes operations supervision, pharmaceutical document acquisition, database management, non-voice customer support, and AI/LLM data annotation. I am highly proficient in Microsoft Excel, Google Sheets, Google Workspace, Slack, and remote collaboration tools.
I am organized, adaptable, and committed to delivering accurate, high-quality work while meeting deadlines and maintaining strong communication with clients and tea-----------mbers.