Helping Businesses Deliver Excellent Customer Service and Seamless Operations
Hi! I'm Justine, a Customer Operations and Sales Support professional with over 5 years of experience supporting Comcast Business in a fast-paced BPO environment.
I specialize in customer support, order management, CRM management, and coordinating with multiple teams to ensure every customer receives accurate, timely, and professional service.
Throughout my career, I've worked closely with customers, sales teams, project managers, vendors, technicians, and engineers to resolve issues, manage orders, and improve the overall customer experience.
Here's what I can help you with:
Customer Support (Email, Chat & CRM)
Ecommerce Customer Service
Sales Support
Order Processing & Order Management
CRM Management (Salesforce)
Appointment Scheduling
Customer Follow-ups
Administrative Support
Data Entry & Documentation
Cross-functional Coordination
Issue Resolution & Escalation Handling
Why Hire Me?
5+ years supporting Comcast Business operations
Experienced working with US customers and business accounts
Strong attention to detail and data accuracy
Able to manage multiple priorities while meeting deadlines
Excellent written and verbal English communication
Fast learner who adapts quickly to new systems and processes
Reliable, organized, and committed to delivering high-quality work
Systems & Tools
• Salesforce
• Sales360
• Workbench
• Bundle Builder
• ACSR
• SAP
• Microsoft Office 365
• Canva
Industries I've Worked In
• Telecommunications
• Customer Support
• Sales
• Business Services
• BPO
• Order Management
Whether you need someone to support your customers, manage orders, assist your sales team, or keep your operations running smoothly, I'm ready to help your business succeed. Let's connect!
