I am a Cloud Support Engineer with more than 4 years of experience in O365 technology and admin support. As a Cloud support engineer, my task is to assist in:
• User creation and license management via O365
admin center.
• User synchronization from local AD/virtual AD via Microsoft Azure to O365 using the AD Connect tool (formerly known as DIRsync).
• Mailbox migration from Exchange On-prem to Exchange Online using different types of migration: PST, IMAP, Data Migration, Cutover, Staged, and Hybrid.
• Site creation, access management, troubleshooting, configuration, and support for SharePoint
• Administration and management of SharePoint Online, OneDrive for Business, Teams/Skype for Business, and Yammer.
• Installation and troubleshooting of all Microsoft Office apps.
• Proficient in PowerShell scripting.
• AZ900, MS503, MS900 Certified.
