Over three years of hands-on experience in managing various accounts, in the BPO industry, with a strong focus on the US healthcare sector.
With intensive training in Medical virtual assistant and HIPAA certified.
-Proficiency in medical terminology and prescription processing procedures.
-Strong attention to detail and accuracy in data entry and documentation.
-Excellent communication and interpersonal skills, with the ability to interact professionally with patients and healthcare providers.
-Familiarity with Electronic Health Record (Practice Fusion)
-Knowledge of regulatory requirements related to prescription medication dispensing and refill processing.
-Ability to multitask and prioritize tasks in a fast-paced environment.
