My name is Underson Melgar, 30, from Antipolo City, Philippines. My previous job was as a Lead generation specialist for almost 3 years in the BPO industry, handling high-volume outbound calls using the provided script and accurately updating client data using tools like Salesforce, Talkdesk, Slack, and Gmail. I consistently delivered strong performance, earning awards such as Top Agent of the Month, Best in QA, and Employee of the Year way back in
-----------, while demonstrating strong communication, active listening, and motivation. I am eager to continue learning new tips and techniques to further improve my skills and contribute effectively
I also have practical, job-ready experience using Basic Microsoft Excel and
Google Sheets to organize data, perform basic analysis, and support
daily business tasks.
• Creating and formatting spreadsheets (tables, fonts,
borders, alignment)
• Accurate data entry and data organization
• Using basic formulas and functions, including:
SUM, AVERAGE, MIN, MAX
COUNT, COUNTA
I attached all the requirements:
Video Introduction:
----------- Brief Voice Introduction:
----------- Speed test:
https://www.speedtest.net/result/----------- Portfolio:
----------- CV:
----------- Owned pc, Stable internet connection, owned and quiet station