I’ve been into customer service field since 2018. I worked as a healthcare advocate managing calls, queries from providers and members. I am a keen observer and good follower. I make sure I worked efficiently all the time.
I do multi-tasking as well and meeting the goal is my top priority. I did handle a class and transferring the knowledge and skills I have known on my experience. I am also an experienced Medical Virtual Assistant who was trained using EMR/EHR, supporting doctors practices and using different billing tools.