Dynamic and adaptable professional with a Bachelor's degree in Aeronautical Engineering from MATS College of Technology. Bringing over 4 years of hands-on experience in customer service, account management, and blended support roles, I excel in fast-paced environments where multi-tasking, precision, and quick problem-solving are key. My engineering foundation has honed my analytical mindset, enabling me to approach challenges methodically while delivering top-notch results.
In my role as an Account Executive at Flatworld Solutions (May 2022 – October 2024), I managed client accounts, prioritized tasks to maximize productivity, and ensured seamless operations, contributing to efficient goal achievement. Previously, as a Customer Service Representative at Six Eleven Global Services (March 2021 – February 2022), I handled diverse customer inquiries with a focus on detail-oriented solutions. Most recently, at Concentrix (December 2024 – March 2026), I served as an Advisor in Blended Support, adapting to evolving processes and technologies to provide effective assistance.
Core strengths include:Multi-Tasking: Expert at juggling multiple responsibilities, prioritizing critical tasks, and boosting overall -----------tail-Oriented: Committed to accuracy, from spotting minor errors to organizing workflows for polished outcomes.Adaptability: Thrives in changing circumstances, embracing new tools, viewpoints, and work dynamics with a willingness to learn.
Based in Davao City, Philippines, I'm eager to leverage my skills in remote or online roles in customer support, account management, or related fields. Let's connect to discuss how I can contribute to your team!
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