As a capable AR specialist, I had a 6-year work experience in the
customer service, and billing and collection field for both local and international
clients from AU, US, IT and HK. My purpose is to keep my skills up to be an asset in a dynamic workplace. My tasks include maintaining and updating customer data records, monitoring multiple accounts - sorting from current to high risk, sending timely reminders to customers with invoices and statement of accounts, processing and recording payments, navigating different customer portals and CRM applications, inbound and outbound calls, email management, and creating aging report. I have a working knowledge for the tools such as Bitrix24, Google spreadsheet, Microsoft 365, Slack, Outlook, QuickBooks Online and Desktop, and NetSuite.
