•Executive Assistant and Operations Support professional with 9+ years of experience supporting executives, business owners, and client-facing teams across legal, financial services, telecommunications, wellness, and customer service industries
•Experienced in executive calendar management, inbox coordination, meeting scheduling, and daily administrative support to ensure smooth business operations.
•Skilled in client relations, stakeholder communication, and customer support with a strong focus on accuracy, professionalism, and confidentiality.
•Proficient in CRM systems and workflow tools such as -----------, HubSpot, and other project management platforms to track tasks and improve efficiency.
•Strong background in billing, financial transactions, dispute resolution, and account management from banking and telecom industries.
•Experienced Subject Matter Expert (SME) with leadership exposure including training, coaching, escalation handling, and onboarding support for new tea-----------mbers.
•Proven ability to manage high-volume workloads, resolve complex issues, and maintain quality service in fast-paced remote environments.
•Adept at cross-functional coordination, process improvement, and supporting operational efficiency across teams and departments.
•Tech-savvy with proficiency in Google Workspace, Microsoft 365, communication tools, and AI productivity tools such as ChatGPT.
•Reliable, detail-oriented, and proactive professional committed to supporting executives in streamlining operations and improving workflow productivity.
•Fully equipped for remote work with stable internet, backup power, and dedicated home office setup for US, UK, and AU time zones.
