I am a dedicated Operations Specialist and Virtual Assistant with expertise in CRM management, specifically using GoHighLevel. My skills span CRM setup, maintenance, user access management, and creating and maintaining automations to optimize business processes. Additionally, I manage and build websites with a focus on responsive design, leveraging my foundational knowledge of HTML, CSS, and JavaScript. My work includes designing user-friendly webpages that blend aesthetics and functionality to meet client goals.
In operations, I handle critical business communication tools, including managing emails, SMS systems, and calendars, ensuring efficient workflows and timely communication. I also conduct calls, schedule meetings, and provide adaptable virtual assistant support tailored to diverse client needs. My technical proficiency and detail-oriented approach allow me to maintain CRM systems comprehensively, optimizing operations and supporting agents effectively.