- RMM tools such as ConnectWise Automate, Screenconnect, N-ableNcentral, Datto RMM- PSA tools such as ConnectWise Manage, HaloPSA, JIRA- Windows Administration (AD, Azure AD, Patching, Scripting, Server-Client Admin, Security Groups, GPM, Account and Access)- Microsoft 365 Admin, Azure, Intune, Exchange, Sharepoint, Onedrive, Teams, MS Defender, MS Purview- CCNA Networking, IPv4/v6, DNS, DHCP, VPN, TCP/IP, Routing Protocols, VLAN, monitoring, alerts and vendor liasing- Windows Servers-----------, Windows 10-11- BDR Tools such as Datto, Veeam, Axcient, Azure backup - Documentation tools such as IT Glue, IT Boost and Sharepoint- EDR/MDR tools such as Arcticwolf, Sentinel One, Sophos, MS Defender, Crowdstrike- Network monitoring tools such as MRTG, PRTG, Auvik, Nagios, Meraki, NMS- Virtualization, AVD, VDI, Citrix, Hyper V, VMWare, Vsphere- Email Security and filtering such as -----------cast, Ironscale, Proofpoint and MS Defender- Password management such as Bitwarden, Lastpass and 1Password- VOIP Admin, Pabx, 3cx and Mitel- Identity and Access Management, Duo, Azure, Onelogin
