IT Support professional with experience in technical support and customer service.
Proficiency in troubleshooting software, hardware such as printers and desktops, and resolving complex issues, utilizing tools such as Active Directory and Remote Desktop Protocol. Supported user accounts on IAM platforms such as Okta. A communicator with a collaborative mindset, committed to enhancing user experiences and driving team success. Aspiring to further develop technical skills in an engaging environment while contributing to innovative IT solutions. Ready to tackle challenges and deliver support.
