I have gained relevant work experience throughout my BPO career. Over 3 years experience in contact centers as CSR/TSR and Non Voice Back office in Banking/Financial services as Banking Advisor in one of the biggest banks in UK (Lloyds Banking Group). Also I did some freelance project since 2013 such as.
* IT task (C++/HTML/Visual Basic/ Monitoring on Automation Process)
* MIS (Banner and Maintaining Website on WordPress)
* SMM (Boosting Page / Likes / Followers Etc.)
* Chat Support - JetCrew Dubai (Assisting Inquiries About Private Plane)
* WordPress (Jobs Posting and Maintaining Website Post)
* E-Commerce (Amazon, eBay, Shopify and BigCommerce),
* SEO / Backlinking (Monitoring Traffic Using Arhefs Tools)
* Email Marketing (Sending Email to Prospect Client)
* Leads Generation (RV's, Real Estates and Influencers)
* Transcriber (Client Bank Statement and PDF files to MS Office)
* Researcher (Gather Some Basic Info of the Prospected Client)
* CL Posting (Ads and Job Hiring Posting)
* Data Mining (Process a Big Amount of Data using Automation)
* US Zoning Code (Architectural Zoning Diagram)
* Outbound Sales (Health Insurance / Merchant Account / Student Loans / Debt Settlement)
For over 11 years I gained a lot of working experience here in Upwork and that's my edge to anyone. Please feel free to contact me for additional details of background or to schedule a time we can talk. I look forward to hearing from you at your earliest convenience.
Sincerely,
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