I am a Business Operations Management graduate with over 7 years of experience in Master Data Management (MDM), customer service and order processing roles.
My strongest experience is in Master Data Management, where I handle data creation, validation, maintenance, and migration to ensure accuracy and consistency across systems. I am highly detail-oriented and used to working with large volumes of data while maintaining high accuracy.
I also have experience in customer service, where I manage inquiries, resolve issues, and ensure a positive client experience. In addition, I have worked as an order processor, handling order entry, updates, tracking, and coordination to ensure smooth and timely fulfillment.
I am proficient in Microsoft Excel, Google Drive, Outlook, SAP and in-house CRM tools, which I use daily to support data management and operational tasks.
Overall, I am reliable and organized, and I focus on delivering accurate work that helps keep operations running smoothly and clients satisfied.
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