A highly-motivated and customer focused professional with over 10 years of experience in guest relations, customer service, and administrative roles across the hospitality and service industries. Demonstrated expertise in providing exceptional customer experiences, managing guest inquiries, and coordinating operational tasks in fast-paced environments. Adept in cold-calling and appointment setting in the call center industry, with a proven ability to build relationships and drive engagement. Looking to leverage strong communication and problem-solving skills in a dynamic, growth-oriented company