Experienced Insurance Operations and Administration Specialist with over 8 years of expertise in customer service,underwriting support, claims evaluation, and compliance. Certified CCXP, ACS, and ALMI, with a strong track record in managing new business processing, after-sales transactions, and escalation handling. Adept at coordinating remote workflows, resolving client concerns, and streamlining administrative systems. Currently seeking a role in Insurance Operations or as a Virtual Assistant, where I can contribute to operational excellence and client satisfaction.
