Proactive and detail-oriented Virtual Assistant with 4+ years of experience supporting administrative operations, customer communication, appointment scheduling, and lead management. Skilled in updating and organizing lead data in Zoho CRM and GoHighLevel, managing follow-ups through email and messaging, and maintaining accurate records using Microsoft Excel and Google Sheets. Tech-savvy and organized with strong written and verbal English communication, able to work independently, meet deadlines, and deliver consistent results. Experienced in creating professional presentations, proposals, and client-facing materials using Canva, while ensuring timely updates and smooth workflow coordination.
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