Hi! I'm a highly versatile and results-driven Virtual Assistant with almost 15 years of experience in the customer service industry and 5 years of remote work success. I specialize in Email Customer Support, where I provide timely, professional, and empathetic support to customers via email. My role involves addressing inquiries, resolving issues, processing requests, and ensuring customer satisfaction while maintaining a brand’s voice and tone.
I’m also well-versed in tools like Klaviyo, Zendesk, Shopify & Shopified App, ShipStation, Stripe, and both Google and Microsoft applications. On top of that, I have hands-on experience with dropshipping using Dropified and 2 years of Airbnb/property management, giving me a strong edge in logistics, guest relations, and multitasking.
???? What I bring to the table:
CRM and customer support using Zendesk & Klaviyo
Shopify backend management & dropshipping support
Email , calendar & task management
Fast and accurate communication (59–62 WPM typing speed)
A can-do attitude, loyalty, and commitment to long-term success
I consistently exceed expectations—not just hitting quotas, but going above and beyond to deliver quality work with minimal supervision. I'm a fast learner, flexible, and always ready to take on new challenges. I aim to be your go-to VA and customer support partner.
If you're looking for someone who’s reliable, skilled, and genuinely invested in your success—let’s connect!
