Customer Service Representative | Virtual Assistant | Email, Chat & Phone Support | Data Entry

Customer Service: Email Support, Chat Support, Phone Support, Social Media Support, Customer Support, Complaint Resolution, Order Management, Order Tracking, Refunds, Returns, Cancellations, Shipping Inquiries, Customer Satisfaction

Virtual Assistance: Administrative Support, Data Entry, Calendar Management, Documentation, Record Keeping, Research, Microsoft Excel, Google Workspace, Microsoft Office

E-commerce: Order Processing, Order Modifications, Customer Inquiries, CRM Management, Ticket Handling, Remote Customer Support

Appointment Setting: B2B Cold Calling, Lead Qualification, Prospecting, CRM Updates, Objection Handling, Consultative Selling, Zoo-----------eting Scheduling

Finance & Administration: Financial Reporting, Spreadsheet Management, Data Accuracy, Record Management, Attention to Detail

Professional Skills: Excellent Communication, Problem Solving, Time Management, Multitasking, Adaptability, Team Collaboration, Fast Learner, Detail-Oriented