For the past seven years, I have been dedicated to providing exceptional customer service and support. Proficient in handling high-volume email and call inquiries with a strong focus on customer satisfaction.
In addition to my technical skills and experience, I possess a strong work ethic, exceptional problem-solving abilities, and the capacity to thrive in fast-paced environments.
I strongly believe in the importance of clear and effective communication, both internally and externally. I am recognized for my meticulous attention to detail and my ability to convey complex information clearly and concisely.
SKILLS:
Customer Service (Call and email handling)
Attention to Detail
Sales
Experienced with Zendesk, Gorgias, Notion, Shopify, RISE Lead Connector, DCL, Loop, ShipBob, Recharge, Okendo, Hootsuite, Meta Business Suite, Social media Platforms ( Facebook, Instagram, TikTok), Microsoft Office, Google Apps, Whatspp, Slack
Verbal and written communication
Data Entry
Social Media Management
