I have more than 5 years of collective experience virtually supporting US-based clients (e.g. management and B- to C-suite executives) mainly in the financial industry.
My expertise covers the following:
- Customer Relationship Management (CRM)
- Data entry and management
- 100 percent accurate transcription
- Expense management
- Email and calendar management
- Organization of data
- Editing and proofreading written documents
- Basic editing skills
- Research of industry-specific data
- Social media management
- Client relations
- Other office & support/administrative skills
Software/Tools/Apps used:
- Google Suite, Microsoft Office, LibreOffice
- Canva, CapCut, WordPress
- CRM: SAP Concur, Salesforce, SalesPage, TeamWorld, Microsoft Dynamics 365
- Communication: Cisco Webex, Zoom, -----------at, MS Teams, Outlook, GMail, Amazon WorkMail
- Transcription: Express Scribe
- Social Media: Instagram, Facebook, Twitter / X, Tiktok, LinkedIn
I also have more than 3 years of junior supervisory experience in overseeing teams and assisting managers and team leads as an assistant team leader and senior specialist.
Lastly, I also hold a TEFL International TESOL Certification, which reflects my strong foundation in communication, teaching, and adaptability, skills that naturally extend into client relations, operations, and team support.
I am committed to the process, passionately curious, and a big believer of the law of attraction. I am also enthusiastic about growing and gaining new skills, and I highly value learning from others, genuine connections, and working together as a team.
